‘Admin assistant / Chalet cover’

SnowChateaux is an owner-run ski chalet company operating in the snow-sure ski resort of Les Arcs. Offering traditional chalets with modern facilities, in a 17th century ski village in the middle of the worlds largest linked ski area - Paradsiki. Only 150 metres from the lift, there is a sauna, wifi, games room etc.

A varied role involving the week of the season, and could include any of the following:

1)      Email contact with guests

a)      Answering general queries from guests regarding their forthcoming holiday (ski lessons, ski hire, ski passes, resort information, travel and service queries etc.)

b)      Gathering information on guests pre-bookable requirements in resort (passes, lessons, airport transfers etc)

c)       Sending of pre – arrival informative emails

2)      Liaising with company owner

3)      Dealing with in resort customer service issues

4)      Providing cover for chalet hosts that may fall ill

5)      Driving guests to the airport / train station / other driving duties

Also we need commitment to quality and customer care. In return we truly value our team members and their time with us. We, like you, understand that you are the frontline representatives of our business, on a daily basis.

  *  We need a hands-on approach to every aspect of the work.

PERKS:

*  competitive wage

*  Ski Pass

*  Accommodation

*  All meals when covering for chalet staff

*  Equipment hire for the season

*  Return transport from the UK to resort

*  Medical and personal liability insurance

REQUIREMENTS:

*  You must have extremely high work standards, be customer-focused and self motivated.

*  All applicants must be computer literate to a satisfactory level and have experience in customer relations.

*  All applicants must have full UK NI Number, UK bank account and Passport.

Thanks,

Dan & Marina

SnowChateaux