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ADVERTISE A JOB VACANCY |
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| Job Details | Go Back |
| Job Title: Operations Manager |
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| Description |
Ski Famille has established a reputation for providing the very best in high quality family ski holidays.
We are recruiting a Operations Manager. You will spend your winters as
the face of Ski Famille in France, and summers working from our
Hampshire office. This is a year round permanent position. We also invite applications from individuals interested in the winter aspect of this role alone.
We are looking for professional individuals with excellent
communication and organisational skills coupled with the ability to
manage and motivate a resort team. You will be happy to handle any job,
from the mundane to the demanding. In return you will have an involving
role with real responsibility and input into the development of our
business.
Resort Responsibilities
Ensure that all our guests benefit from the highest possible level of service
Organising lift pass, ski school and equipment requirements
Co-ordinate, manage and conduct the transfer of guests to and from the airport
Effectively manage and oversee your resort team, leading by example and holding regular weekly meetings
Maintain and develop good relations within resort with all suppliers and contractors
Liaise closely with UK team and other resort teams to ensure effective communication of information
Work as part of a small and focused in-resort management team
Complete, accurately and efficiently, all paperwork and administrative duties
Develop and maintain a close relationship with guests each week,
keeping them well informed and updated on any relevant information
Ensure that relevant members of the team carry out all resort
operations according to Ski Famille standards as quickly and
efficiently as possible
Look for and help develop new business opportunities for Ski Famille
UK Responsibilities
Assist with the recruitment of seasonal staff
Plan and update staff procedures and documentation
Plan and update client documentation
Work with the Directors to plan overseas resort training
Source resort supplies for transport to France at the start of the winter
Deal with enquiries and general queries about our holidays
Provide support to brochure production and website development
Abilities and Expectations
Team player
Able to lead by example
Superb guest relations and interpersonal skills
High level of literacy and numeracy
Strong administrative and organisational skills
Highly flexible
Able to remain confident and self-motivated under pressure
Essential Qualifications
Good command of French
Previous management experience
Previous travel/hospitality experience
Full, clean driving license held for at least 2 years
Computer literate
All candidates must hold an EU passport
Remuneration
Pay is negotiable dependant on skills and experience but is likely to
be in the region of £17,500 to £20,000. Accommodation and a number of
other benefits will be included whilst working in France. We offer 25
days holiday plus bank holidays, on the basis of a 40 hour week.
Start date
Flexible, but no later than 15th January 2010.
Applications
Please apply direct to the Managing Director, Chris Thompson, via chris@skifamille.co.uk.. If you wish to discuss the role before applying please call Chris on 01252 519 239.
Applications should be received by us no later than 18th November 2009. |
| Details |
| Company: |
Ski Famille |
| Job Ref: |
OpsManager |
| Start Date: |
Flexible |
| Hours: |
Full Time |
| Location: |
Various Locations |
| Salary: |
£18,000+ |
| Application Deadline: |
14/12/2009 |
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